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Technical Skills Coach - Manchester

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Nature of the role: Full time and/ or part time roles are available (we will consider job-share arrangements for the right candidate).

Responsible for: Providing a caseload of digital apprentices with academic, pastoral and workplace support, and helping to establish Ada in the region.

Salary: £27,000 - £33,000 pro-rata dependent on relevant experience.

Location and travel: the role will be based at our site in Manchester with a requirement to be on-site for the majority of our face to face delivery weeks. Flexible/ remote working can be arranged by agreement at other times. Some travel to employers around the region will be required and some travel to London will be required, for which travel and accommodation will be covered.

Start date: Flexible

Closing date for applications: We are accepting applications on a rolling basis and happy to have conversations about the role with interested parties who submit a CV and cover letter.

Welcome to Ada!

We are a specialist digital skills college training and developing diverse higher-level apprentices into fantastic roles in the tech sector and transforming their lives in the process. Our mission is to educate and empower the next generation of diverse digital talent.

In London we have nearly 250 apprentices on roll from a wide range of backgrounds: 75% are recent school leavers. A third are young women, one third ethnic minority backgrounds and many come from tough backgrounds. They represent over 15 different nationalities. They are united by their passion and enthusiasm for tech.

We are at an exciting time in the development of Ada. We have recently launched a hub for Ada activity in Manchester, with our first cohort of apprentices starting in February this year.

We are now building our team in preparation for further growth this Autumn. We are looking to recruit someone inspired by Ada’s mission and energised by the chance to play a key role in scaling up our work and impact in the region.

We are looking for a fantastic skills coach to manage a case-load of apprentices, providing guidance and support ensuring successful completion of their apprenticeship and progression into full time roles.

Within the role, coaches will maintain regular contact with apprentices & their employers providing continuous guidance throughout the apprenticeship, ensuring the students stay on track and are ready for their End Point Assessment.

You’ll be joining the team in Manchester as one of the first hires in the region and so will also be involved in adapting our provision for the region and establishing our ways of working.

This is a unique opportunity to work with a growing number of employers and apprentices, and play a key role in establishing an exciting new educational institution in the region.


Main Responsibilities:

  • Assessing and supporting apprentices through their apprenticeship programme, including pastoral support during our six week initial ‘Launchpad’
  • Carrying out reviews either in person or remotely with apprentices and line managers to monitor progress against key milestones and the apprenticeship standards
  • Work with students to create and monitor their individual learning plans
  • Providing personal and professional support to apprentices and employers
  • Ensuring monthly performance updates on learners are provided
  • Providing rigorous feedback on work-based learning evidence
  • Managing & tracking of progression of all key programme elements
  • Assessing whether apprentices are ready to enter gateway and support them to prepare for their end point assessment
  • Ensuring all apprentice records are maintained and compliant to ESFA regulations using our preferred eportfolio (OneFile)

Other Responsibilities:

  • Get involved in the design and delivery of other Ada projects in Manchester as required
  • Provide technical and academic assistance to support apprentices learning depending on expertise
  • Contribute to the delivery of modules depending on expertise
  • Represent Ada occasionally as needed with employers and young people as part of our business development and outreach activities
  • Engage with the wider Ada team to share best practice and contribute to a culture of collaboration and support

The Person


  • Experience supporting and developing others in an educational or workplace setting
  • Excellent communications skills and able to work effectively with people at all levels
  • Able to effectively use systems, including e-portfolio tracking systems, to record and track outcomes
  • Professional working ethos to effectively build business relationships with employers
  • Technical experience or knowledge in an area such as programming, databases, networks, software development etc.
  • An understanding of tech and the digital industry and an awareness of the skills required to succeed in tech-related roles


  • Experience coaching learners/apprentices in their career development
  • Knowledge of either Python, Javascript or Java
  • Experience tracking apprentices through the EPA process and liaising with the relevant regulatory bodies

Personal Qualities, Aptitudes and Skills:

  • A commitment to Ada’s mission and values and a passion for enabling everyone, regardless of background, to flourish and reach their full potential
  • Organised and have strong time management skills
  • Adaptable and patient, able to manage many priorities at once and resolve concerns with empathy and compassion
  • An innovative self-starter, excited by the prospect of being involved in building Ada in the region


Ada, the National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

Equal opportunities

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

  • To provide and promote equality of opportunity in all areas of its work and activity;
  • To recognise and develop the diversity of skills and talent within its current and potential community;
  • To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
  • To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
  • To promote good relations between individuals from different groups.

Applicants with disabilities

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact our HR Department via

Variations to this Job Description

This is a description of the job as it is at present, and is current at date of issue. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.


Sadly we are unable to offer sponsorship for this role so can only accept applications from candidates who will have the legal right to work and remain in the United Kingdom after 1 July 2021.

How to apply

To apply please send a CV and cover letter to, outlining why you are excited by the opportunity to take on this role at Ada and how your previous experience and skill set will enable you to fulfil the role.

Shortlisted candidates will be invited to an initial phone conversation about the role followed by a panel interview.

All appointments are subject to satisfactory references and where required overseas police checks.

In the subject field please write “Application to Technical Skills Coach, Manchester” followed by your name.

Thank you for your interest and good luck with your application!