Our approach to accessibility
We want as many people as possible to be able to use this website. To adapt the content to your needs or preferences you should be able to:
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
We know some parts of this website are not fully accessible:
- Users can not currently change colours, contrast levels and fonts however this functionality is currently being addressed
- Live video streams do not have captions
- There’s a limit to how far you can magnify our images
- Some images which convey meaning do not have an informative text alternative, so people using a screen reader cannot access the information
- Some of our older Pdfs and Word documents may not provide the information required by assistive technology. We are striving to make older documents accessible and ensuring new Pdfs and Word documents published after September 2018 meet the WCAG 2.1 AA standards
- Some online forms are not set up correctly to include helpful direction for screen reader users.
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email info@ada.ac.uk.
We’ll aim to get back to you within 15 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please email info@ada.ac.uk or call us on 020 3105 0125
We will ask you for the web address (URL) of the page and a description of the problem. We will also ask for your name and email address so that we can contact you about your feedback.
You should expect to hear back from us within 15 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Preparation of this accessibility statement
This statement was prepared in February 2023.